Saturday-February 16, 2019
Kheir Consulting
Marketing and Strategy


Listening, The Essence of Good Communication!
2011-09-27 03:19:19

Do you know how important is the role of listening is in an effective communication? Read on further to find out how listening is important to be a Rock Star Performer! Listening plays a very crucial role in a good conversation. Your communication skills too improve with effective listening. Irrespective of the fact that whether you are one of the best communicators or trying to be one, practice patient listening to hone up your communicating skills. Good listening makes communication more productive. A person?s ability to patiently listen to the conversation gives him a better understanding of the situation. He is more involved in the communication process and actively participates in further discussions. Active listening helps the person to carefully analyze the situation and act accordingly. It also helps the person to read between the lines and decode hidden meanings or motives of the speaker. Take a simple example of a workplace. If an employee actively listens to his boss? instructions, he is able to deliver the results better since he understands well what he is expected to do. It helps him build up a good rapport with his team and resolve issues better. Similarly, effective listening plays a very crucial role in our everyday activities. People often ask how to improve listening skills? Here are some quick tips to practice listening in order to communicate well. Always make an eye contact, whether you are listening or speaking. And eye contact with the speaker makes him feel that you are involved. It reflects your self confidence and also your level of participation. As far as possible, do not interrupt the speaker. Doing so might disrupt the flow of communication. Listen carefully and sit still. It?s very important to remain active while the speaker is conversing. There is nothing more annoying than when you are cut off and the other person hijacks the conversation to tell their story. A great example of interruption is when you meet someone and share something like ?I?ve just spent the weekend in Melbourne? and before you can catch your breath to continue sharing, the other person jumps in with how they were there a month ago and did you go to this restaurant, blah, blah blah? We?ve all done it! So beware. Always remember that your body language speaks a lot about your level of participation. Keep nodding your head while you are listening and understanding. Further, when the speaker has finished, you can now ask appropriate questions and clear your doubts, if any. During the conversation, being attentive also helps you understand the non-verbal cues, since they form a very crucial part of effective communications. Look for non verbal hints like facial expressions etc to understand the speaker. In fact, these will not only help you understand better but also make the speaker feel that he is being heard. It will demonstrate that you?re actively participating by paying attention to him. In this way, the speaker also makes an extra effort to make things clearer by detailing further. Always remember, good communications start with effective listening.

Janet McNally is a budding entrepreneur, transformational life coach, business coach, and broadcaster. Founder of coaching programs, a service dedicated to inspiring others into taking action.

Source: Listening, The Essence of Good Communication!


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